Information

Standard Delivery - Included.

• Two business days by 9 PM
• Order must be received 3 PM 

Next Day Delivery + $.50/lb.

• Next business day by 9 PM
• Order must be received 3 PM 

Same-Day Delivery + $1.00/lb.

• Same day by 9 PM 
• Order must be received 10:30 AM

A minimum wash & fold laundry service order is 20 lbs. Includes pickup and delivery.

Free Pick Up & Delivery within 3 miles of 63109. Additional miles are charged at $.67/mile.

Please leave clothes in bags outside of front door at home. Please separate clothes that are delicate or need stain treating in separate bags and marked with any special instructions.  

Soiled clothes, clothes with smoke, king size comforters, cloth diapers, shoes, pillows, dog beds, seat cushions, fragile items or dry-clean only

Laundry Sorting: Have laundry sorted per family member for additional $.50/lb. 

 *Please indicate family member sizes when ordering*

Hang Dry: Additional $14.95 for first 10 pounds then an additional $1.95/lb. Customer must provide hangers for hang dry items.

Stain Treatment: Basic stain treatment available (Shout, OxyClean) for an additional $1/item.

Detergents: Regular detergent included in standard price. Molly's Suds Hypoallergenic detergent available for additional $2/load. 

Comforters/Quilts: Comforters/quilts are $25 for Standard Delivery or $35 for same day delivery. 

Washable Area Rugs: Washable area rugs are $25 and $35 for same day delivery 

Oversized Throw Blankets: Oversized throw blankets are $10 

Bed Sheets: Standard bed sheets are accepted as a standard laundry item.

Laundry Bags: One free laundry bag included with prepaid service. Additional bags $12/each.

Liability and Inspection Policy
For every order, a basic inventory and visual inspection of all garments is performed prior to laundry service. While every effort is made to handle your clothing with care, by using Linsey’s Laundry you acknowledge and accept the normal risks associated with standard laundry care. These risks include, but are not limited to:

• Minor shrinkage or stretching.
• Color fading or bleeding.
• Small tears in weakened fabric or seams.
• Wear consistent with the garment’s age or condition.

Loose Items and Pockets
Customers are responsible for checking and emptying all garment pockets before pickup. Loose items such as cash, keys, jewelry, receipts, or personal belongings found in pockets will be set aside when noticed, but Linsey is not responsible for loss or damage to any items left in pockets or attached to garments (e.g., pins, badges, stickers or accessories).

Missing or Damaged Items
If you believe an item is missing, you must notify Linsey within 24 hours of delivery. Items reported within this timeframe will be promptly investigated, and if located, returned at no additional charge. Damage claims must also be reported within 24 hours of delivery. For any item lost or irreparably damaged due to proven negligence, Linsey’s Laundry liability is limited to the lesser of the item’s fair replacement value or $25 per item, and in no case shall total liability exceed $100 per order.

Exclusions
Linsey’s Laundry is not liable for:

• Items not verifiably included in the order.
• Damage resulting from undisclosed delicate construction, pre-existing weaknesses, or manufacturer defects.
• Normal wear-and-tear risks inherent to laundry processes.
  

By submitting items for service, you confirm acceptance of these terms and limits of liability.

Payment must be received in full prior to delivery. Pre-paid plans are renewed on a weekly basis until canceled. Customer may cancel services at anytime but any unused services are non-refundable. Customers must provide valid credit or bank card for prepaid laundry services. Card on file is charged every Monday. 

Payment accepted by credit or bank card through online invoice